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You’ve created a new lead and need to assign the lead to a seller. Your assignment rule is using the round robin assignment method. Which seller will the system assign the lead to?
Seller 1 - last assigned on December 1 at 9 AM
Seller 2 - last assigned on December 1 at 10 AM
Seller 3 - last assigned on December 1 at 8 AM
Seller 4 - last assigned on December 1 at 11 AM
You're setting up the Assignment rules feature in Dynamics 365 Sales. You need to identify to which users you can assign records. Which feature identifies the users whom you can assign records to?
Security roles
Access teams
Queues
Managers
You created an assignment rule that assigns records to sellers based on the language that they speak. After activating the rule, you notice that French-speaking leads aren’t being assigned to one of your sellers who speaks French. What could be the reason for this issue?
The seller's user record doesn't have French listed as a language they speak.
The round robin assignment method is skipping them.
The language attribute indicating that they speak French hasn't been added to this record.
The seller has opted out of automatic record assignment.
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