Introduction

Completed

Copilot+ PCs bring business-ready AI to every department—unlocking new efficiencies and delivering better outcomes with AI-powered features and solutions designed for real-world results. In this module, you'll explore how the combination of Copilot+ PC and Microsoft 365 Copilot (sold separately) help turn everyday IT moments into smoother, more productive workflows.

Learning objectives

By the end of this module, you'll be able to:

  • Plan and manage IT workflows by using Microsoft 365 Copilot to schedule focus time and balanced plans and reactive work.
  • Use Copilot in Microsoft 365 apps to consolidate incident data, generate summaries, and draft stakeholder updates.
  • Use Copilot+ PC AI features and Teams integrations to streamline troubleshooting, enhance communication, and maintain workflow continuity.