Learn about Workplace Analytics with Viva Insights
Note
The Workplace Analytics web app is being rebranded to Viva Insights in the next few months. As mentioned in this module, Workplace Analytics refers to the web app with advanced analysis tools and accelerators available to those who are assigned the Analyst, Limited Analyst, or Admin role.
Successful organizations track their business outcomes, but how do you measure the day-to-day actions that create those outcomes? Collaboration is a key component of knowledge worker success.
Employees work through networks, interacting with coworkers and leaders. With Microsoft 365 data, you can measure these interactions. Microsoft 365 captures signals from meetings, email, Teams calls, and messaging activities. It's the largest existing dataset of how people spend time at work, passively generated from everyday work activities.
Workplace Analytics and Viva Insights provides visibility into:
- How people invest their time through different types of activities.
- How they share information with other individuals in their team and beyond.
- How teams interact with other teams, geographies, lines of business, and external contacts.
This understanding can help organizations and their employees develop stronger work habits and team norms and do their jobs more effectively. But to turn the data into insights, raw signals need to be converted into useful information, as follows:
- Translate interactions into aggregate measures of time and relationships.
- Join collaboration information with contextual data about employee and customer organizations, roles, geographies, and outcomes.
- Provide options and controls to protect individual privacy while getting insight from the data.
Workplace Analytics turns data into useful insights by providing measures, context, and privacy controls, as well as dashboards and other tools for access to those insights. It's a cloud-based solution that uses the power of Microsoft 365 collaboration data to provide actionable information into how your organization spends its time.
Workplace Analytics helps decision makers identify opportunities to effectively execute change and improve organizational outcomes, such as:
- Collaboration overload
- Manager effectiveness
- Sales productivity
- Employee engagement