Analyze insights in Dynamics 365 Customer Insights - Journeys
Focus on evaluating analytics and key performance indicators of your marketing efforts to help understand impact and what tactics work best for your target audience. This learning path covers reviewing insights captured from contacts, leads, accounts, segments, and more. Entity-level and form-level calendars are covered as well as creating and customizing marketing calendars.
Prerequisites
- A basic understanding of how to navigate Dynamics 365.
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Modules in this learning path
Evaluate analytics and key performance indicators of marketing efforts in order to understand impact and what tactics work best for your target audience.
This module examines the analytics and insights within the real-time journeys work area of Dynamics 365 Customer Insights - Journeys.
Visualize marketing activities, view entities, and related activities and customize your marketing calendars.