Extend Dynamics 365 Customer Service
Do you want additional functionality for Dynamics 365 Customer Service? This path discusses using the Power Platform to extend the Customer Service app.
Prerequisites
- Basic knowledge of the Dynamics 365 Customer Service app and Power Platform functionality.
Achievement Code
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Modules in this learning path
Learn how to use Microsoft Power Platform to create custom apps for Microsoft Dynamics 365 Customer Service.
Learn how to integrate a Microsoft Copilot Studio copilot with Omnichannel for Microsoft Dynamics 365 Customer Service.