Get started with Dynamics 365 Customer Service scheduling

  • Learning Path
  • 2 Modules

At a glance

Do you need to schedule and other resources to service customers? This learning path discusses how to configure and use Customer Service scheduling.

Prerequisites

  • Basic knowledge of Dynamics 365 Customer Service

Modules in this learning path

Set up Customer Service scheduling

Dynamics 365 Customer Service includes capabilities to help you effectively schedule staff and other resources to provide service to customers at the organization's locations.

Schedule services with Customer Service scheduling

Learn how to define and schedule services with Dynamics 365 Customer Service to provide service to customers at the organization's locations.