Introduction

  • 1 minute

Software as a service (SaaS) helps you connect to and use cloud-based apps over the internet. Common SaaS examples are email, calendars, and office tools like Microsoft Office 365. This training module provides foundations that give you a solid basis for creating your own organization's SaaS solutions.

Learning objectives

After you finish this module, you can:

  • Identify the most common benefits of a SaaS model and solutions.
  • Describe the differences between license-based software and SaaS.
  • Compare SaaS pricing models, and determine a suitable pricing model for your SaaS solution.
  • Explain service-level agreement (SLA) and service-level objectives (SLOs), and define basic SLOs for your solution.

Prerequisites

  • Basic familiarity with IT and cloud terms and concepts.