Note
Access to this page requires authorization. You can try signing in or changing directories.
Access to this page requires authorization. You can try changing directories.
Summary
This article provides guidance on resolving the "Failed to get address for method" error when you run the Azure Active Directory Sync tool configuration wizard.
Original product version: Cloud Services (Web roles/Worker roles), Microsoft Entra ID, Microsoft Intune, Azure Backup, Office 365 Identity Management
Original KB number: 3037953
Symptoms
When you run the Microsoft Azure Active Directory Sync tool configuration wizard, you receive the following error message:
Failed to get address for method: CreateIdentityHandle2 from library C:\Program Files\Common Files\Microsoft Shared\Microsoft Online Services\msoidcli.dll. GetLastError code: 127
Cause
This problem occurs if you're running an earlier version of the Microsoft Online Services Sign-in Assistant.
Resolution
To resolve this issue, follow these steps:
- Uninstall any versions of the Microsoft Online Services Sign-in Assistant that are currently installed on the directory synchronization computer.
- Install the latest version of the Microsoft Online Services Sign-In Assistant from Microsoft Online Services Sign-In Assistant for IT Professionals RTW.