Azure API Management Troubleshooting Series

Original product version:   Cloud and Online Services
Original KB number:   4466541

Summary

These troubleshooting series articles provide some of the scenarios, which would be helpful for you having intermediate experience in Azure API Management (APIM). To troubleshoot these issues, you need to have some basic understanding of how APIM works along with the key concepts and terminology associated with it. You can refer this link if you are at beginner or Rookie level with regards to APIM.

Here are the prerequisites or instructions that you need to follow to set up the lab.

This troubleshooting series will not only help you to get accustomed with various APIM policies but also give you an idea how to leverage APIM inspector trace to debug issues related to failed API calls, exceptions thrown from policies, performance problems, etc.

Troubleshooting scenarios:

• Scenario 1 - API is returning blank response.
• Scenario 2 - SOAP based API is returning 404 and 500 HTTP status codes.
• Scenario 3 - Unauthorized errors (401) while invoking APIs.
• Scenario 4 - Performance hit in API calls.
• Scenario 5 - Request throttling problems and HTTP 403 - Forbidden issues.

Contact us for help

If you have questions or need help, create a support request, or ask Azure community support. You can also submit product feedback to Azure feedback community.