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Anonymous image pulls from Docker Hub to Azure Container Instances fail due to rate limits

This article provides a solution to errors that occur during anonymous image pulls from Docker Hub when you try to create or update an Azure container instance.

Symptoms

When you try to create or update a container instance and pull images anonymously from Docker Hub using the Azure portal or Azure CLI, an error message that resembles the following text is displayed:

Error code: RegistryErrorResponse
An error response is received from the docker registry 'index.docker.io'. Please retry later.

To find this error in the Azure portal, navigate to the container instance and select Activity log. On the Activity log page, select the failed operation to check the error message.

Screenshot that shows the 'RegistryErrorResponse' error message.

You might also see the following error messages:

  • ERROR: toomanyrequests: Too Many Requests.

  • You have reached your pull rate limit. You may increase the limit by authenticating and upgrading: https://www.docker.com/increase-rate-limits.

  • TOOMANYREQUESTS: too many requests to source registry for cache rule <name of the cache rule>

Cause

This issue might occur due to the rate limits on image pulls from Docker Hub. An agreement between Microsoft and Docker to allow Azure IP addresses to make unlimited anonymous image pulls from Docker Hub ended on June 30, 2024.

Solution

To resolve this issue, create a Docker account and use the Docker account credentials to authenticate the image pulls. This can immediately increase the rate limit. However, we strongly recommend using the Artifact Cache feature within Azure Container Registry (ACR) with your Docker subscription. This allows you to configure an authenticated cache rule for caching images from Docker Hub to your ACR. You can then modify your build and deployment scripts to pull the same images directly from ACR.

Note

Docker offers a free subscription that allows customers to get 200 pulls every six hours. If 200 pulls aren't enough for you, we recommend purchasing a paid Docker subscription. A paid Docker subscription gives you 5,000 pulls every 24 hours, which can be increased by contacting Docker directly.

References

Third-party information disclaimer

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.

Contact us for help

If you have questions or need help, create a support request, or ask Azure community support. You can also submit product feedback to Azure feedback community.