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This article provides a solution for an issue where products and categories are missing after you copy an e-commerce site between environments or within the same environment in Microsoft Dynamics 365 Commerce.
Symptoms
After a site is copied from one environment to another or within the same environment, the products and categories are missing from the site. The products and categories will be missing from the e-commerce storefront and the Products tab in Commerce site builder.
Resolution
To solve this issue, follow these steps to map the channel operating unit number (OUN) to a newly copied site in Commerce site builder:
- Select the newly copied site.
- Under Site settings, select Channels.
- Next to the channel name, select the ellipsis (...), and then select Change online store channel.
- In the Change online store channel dialog box, select the channel to map to the newly copied site, and then select OK.
- Select Save and publish.
More information
Associate a Dynamics 365 Commerce site with an online channel