Can't find a guide on a shared HoloLens device

This article provides a resolution for an issue where you can't find a guide in Microsoft Dynamics 365 Guides on a shared HoloLens device.

Symptoms

You can't find a guide in Dynamics 365 Guides on a shared HoloLens device.

Cause

The shared account doesn't have access to the guide.

Resolution

To solve this issue, try to assign or share the guide to the shared account.