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Transfer order line data discrepancy or corruption

This article introduces how to use the Correct inventory transfer order lines manually feature to fix the data discrepancy or data corruption issues for transfer orders in Microsoft Dynamics 365 Supply Chain Management.

Symptoms

When you inspect the lines of a transfer order, you notice one or more of the following issues:

  • A data discrepancy or corruption exists in the Shipped quantity, Ship remain, or Receive remain field.
  • After receiving a transfer order line, there are still orphan inventory transactions that haven't been financially updated. For now, it only covers the receipt side.
  • When generating a picking list for a transfer order, an output order is generated. Inventory transactions hold a child reference of a completed output order.
  • Transfer order header status is inconsistent.
  • Transfer order lines and inventory transactions still exist, but the header is missing.

Cause

These issues usually occur due to data corruption or discrepancies caused by customizations and integration.

Resolution

As an administrator, you can use the Correct inventory transfer order lines manually feature to fix inconsistent data and correct the unexpected quantities that are related to the transfer orders.

Follow these steps to manually correct inventory transfer order lines:

  1. Navigate to the Transfer order manual correction page by selecting Inventory management > Periodic tasks > Clean up > Correct transfer order lines manually.

  2. In the Transfer number field, find and select the transfer order in question.

  3. In the Item number field, select the related item number.

  4. In the Line number field, select the line where you find a discrepancy.

  5. Under the Parameters section, select the correction option based on different issues.

    Issue Option
    A data discrepancy or corruption exists in the Shipped quantity, Ship remain, or Receive remain field. Recalculate transfer-related quantities
    After receiving a transfer order line, there are still orphan inventory transactions that haven't been financially updated. For now, it only covers the receipt side. Recalculate inventory transactions
    When generating a picking list for a transfer order, an output order is generated. Inventory transactions hold a child reference of a completed output order. Recalculate inventory transactions
    Transfer order header status is inconsistent. Recalculate header status
    Transfer order lines and inventory transactions still exist, but the header is missing. Recover header