Vendor code isn't authorized for a specific product and date

Error code: SYP4881415

Symptoms

When you try to firm a planned order or add a line to a purchase order, you receive the following error message:

Vendor code %1 is not authorized for %2 on %3.

Cause

The error occurs because the Approved vendor check method field is set to Warning only or Not allowed for the specified product, and the vendor isn't currently authorized to supply that product.

Resolution

To fix this issue, either disable the vendor check for the relevant product or approve the vendor.

To disable the vendor check for a product, follow these steps.

1. Go to Product information management > Products > Released products.
2. Open the relevant product.
3. On the Purchase FastTab, set the Approved vendor check method field to a value other than Warning only or Not allowed.

To approve a vendor for a product, follow these steps.

1. Go to Product information management > Products > Released products.

2. Open the relevant item.

3. On the Action Pane, on the Purchase tab, in the Approved vendor group, select Setup.

4. On the Approved vendor list page, add a row to the grid, and set the following values for it:

   • Vendor – Select the vendor to approve for the current product.
   • Effective date – Select the first date that the vendor is approved for.
   • Expiration date – Select the last date that the vendor is approved for.

For more information, see Approve vendors for specific products.