You can't confirm a shipment because of an issue with the calendar

Error code: TRX2716

Symptoms

When you try to confirm a shipment, the system shows the following error message:

The calendar type %1 requires the appointment %2 to be checked in and out.

Therefore, you can't confirm the shipment for the load.

Cause

Active appointments for the load exist. For example, there is a rule that requires driver check-in. Therefore, the load is currently in a state where shipment confirmation fails.

Resolution

You must investigate and fix any issues with the active appointments that are linked to the load.

1. Go to Warehouse management > Loads > All loads.

2. Select the load that the shipment can't be confirmed for.

3. On the Action Pane, on the Transportation tab, in the Appointments group, select Appointment scheduling.

4. Follow one of these steps:

   • Make sure that driver check-in/check-out is completed for the appointment.
   • Complete or cancel the appointment.
   • Disable the Driver check-in required option for the related appointment rule.