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You can't confirm a shipment because items haven't been picked

Error code: LoadNotPickedAndMovedToFinalShippingLocation

Symptoms

When you try to confirm a shipment, the system shows the following error message:

Some of the items that are needed for load %1 have not yet been picked and moved to the final shipping location.

Therefore, you can't confirm the shipment for the load.

Cause

The load or shipment can't be confirmed in its current state because one of the following conditions might exist:

  • The related work hasn't yet been picked and moved to the final shipping location.
  • The picked work quantity doesn't match the created work quantity on the load line.
  • The location directive has been configured with packing location as the final shipping location while using Wave template containerization.

Resolution

The load or shipment is currently in a state where shipment confirmation fails. To fix this issue, complete one of the following tasks:

  • Review your load lines and make sure that all the related work has been completed at the final shipping location, and that the quantities match.
  • Cancel the work IDs that have been created with the packing location as the final shipping location, reconfigure the location directive, and rerelease the load.

Use the following procedure to review your load lines and make sure that all the related work has been completed at the final shipping location, and that the quantities match.

  1. Go to Warehouse management > Loads > All loads.
  2. Select the load that the shipment can't be confirmed for.
  3. On the Load lines FastTab, select the load line.
  4. Make a note of the value of the Work created quantity field.
  5. On the Action Pane, on the Loads tab, in the Related information group, select Work.
  6. Verify that the work has been completed at the final shipping location, and that the picked work quantity matches the created work quantity on the load line.
  7. Repeat this procedure for all load lines to make sure that all criteria are met.

Cancel the work IDs that have been created with the packing location as the final shipping location, reconfigure the location directive, and rerelease the load

Use the following procedure to cancel the work IDs that have the packing location as the final put location with automated containerization in place.

  1. Go to Warehouse management > Periodic tasks > Clean up > Cancel work.
  2. The Cancel work dialog opens. In the Work ID field, specify the ID of the work that you want to cancel. The selected work ID must have a Work status value of Open, In progress, Canceled, Combined, or Closed.
  3. Select OK.
  4. Select Yes to confirm that you want to cancel the work.
  5. Repeat this procedure for the other work IDs as needed.

For more information, see Cancel warehouse work for exception handling.

Use the following procedure to reconfigure the location directive so it won't use the packing location as the final shipping location when automated containerization is set up for the wave template.

  1. Go to Warehouse management > Setup > Location directives.
  2. In the Work order type field, select Sales orders.
  3. Select the location directive you are using for automated containerization.
  4. On the Location Directive Actions FastTab toolbar, select Edit query.
  5. In the query editor dialog, on the Range tab, find the row where Field is set to Location profile, and verify that the Criteria field for that row is not set to a location profile that has a Location type of Packing. Adjust the Criteria field to correct the final put location.

Use the following procedure to rerelease the load and create work IDs with the correct final shipping location.

  1. Go to Warehouse management > Loads > Load planning workbench.
  2. In the Loads section, find the load that needs to be released.
  3. On the Loads section toolbar, select Release > Release to warehouse to release the selected load to the warehouse.
  4. Repeat this procedure for the other loads as needed.