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"FP Can't Close Table" Error message displays when accessing windows or reports in Microsoft Dynamics GP

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This article provides a solution to an error that occurs when you print any report or open any window.

Applies to:   Microsoft Dynamics GP
Original KB number:   2019355

Symptoms

When you print any report or open any window, you receive the message:

FP can't close table.

Cause

One cause can be the Anti-virus program you're using is setup to scan the Microsoft Dynamics GP folder on the workstation and/or scan the SQL or Microsoft Dynamics GP folder on the Server workstation.

Resolution

Most Anti-virus programs have a setting where you can exclude certain directories within your workstation. The directories that you'll want to exclude are listed below:

On the Server Workstation:

  • Microsoft Dynamics GP or Great Plains folder
  • SQL folder
  • Shared Drive that contains the Reports.dic or Forms.dic files
  • %TEMP% folder

On the Client or Citrix/Terminal Workstation:

  • Microsoft Dynamics GP or Great Plains folder
  • %TEMP% folder

Note

If you have questions on how to set this up, you will want to contact the provider of the Anti-Virus program you are running.

More information

It could also be related to Network issues if you see the message:

"Error Accessing SQL"