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How to verify if Microsoft Dynamics GP Web Services are functioning correctly

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Applies to:   Microsoft Dynamics GP
Original KB number:   950844

To verify that Microsoft Dynamics GP Web Services run correctly, follow these steps:

  1. Navigate to the Web Services installation directory in Windows Explorer. The default location for the installation is C:\Program Files\Microsoft Dynamics\GPWebServices.

  2. Open the SecurityAdminService folder within the installation directory from step 1.

    1. Right-click the DynamicsSecurityAdmin.config and open it.
    2. Find the line that reads <add baseAddress="http://SERVERNAME:48621/"/>.
    3. Copy the URL from that line to a browser window to browse it.
    4. Verify that the service description appears as expected.

  3. Open the ServiceConfigs folder within the installation directory from step 1.

    1. Right-click the DynamicsGP.config and open it.
    2. Find the line that reads <add baseAddress="http://SERVERNAME:48620/Dynamics/GPService"/>.
    3. Copy the URL from that line to a browser window to browse it. By default, this URL is http://SERVERNAME:48620/Dynamics/GPService.
    4. Verify that the service description appears as expected.
    5. Right-click the DynamicsGPLegacy.config and open it.
    6. Find the line that reads <add baseAddress="http://SERVERNAME:48620/DynamicsGPWebServices"/>.
    7. Copy the URL from that line to a browser window to browse it. By default, this URL is http://SERVERNAME:48620/DynamicsGPWebServices.
    8. Verify that the service description appears as expected.
    9. Right-click the DynamicsSecurity.config and open it.
    10. Find the line that reads <add baseAddress="http://SERVERNAME:48620/DynamicsSecurityService"/>.
    11. Copy the URL from that line to a browser window to browse it. By default, this URL is http://SERVERNAME:48620/DynamicsSecurityService.
    12. Verify that the service description appears as expected.

  4. Select Start, point to Administrative Tools, and then select Dynamics Security Console.

  5. Expand the policy nodes to see the policies.

  6. Verify that the policy information appears as expected.

  7. Expand Entity ID Assignments.

  8. Right-click Customer, and select Add.

    Note

    If the company doesn't have customers, you can test with one of the other options.

  9. Entity Type: Customer.

  10. Company: Select your company.

  11. It should populate the grid below with ID and description.