Error 80244007 when a WSUS client scans for updates

This article helps you fix an issue where you receive the [80244007] SyncUpdates_WithRecovery failed error when a WSUS client scans for updates.

Original product version:   Windows Server 2019, Windows Server 2016, Windows Server 2012 R2, Windows Server 2012
Original KB number:   4096317

Symptom

You use WSUS to deploy software updates to computers in your organization. When a WSUS client computer scans for updates on the WSUS server, you see the following error message in the WindowsUpdate.log file on the client computer:

WS error: <detail><ErrorCode>InvalidParameters</ErrorCode><Message>parameters.InstalledNonLeafUpdateIDs</Message><ID>GUID</ID><Method> http://www.microsoft.com/SoftwareDistribution/Server/ClientWebService/SyncUpdates"</Method></detail>"

*FAILED\* [80244007] SyncUpdates_WithRecovery failed

Additionally, the following exception is logged in the SoftwareDistribution.log file on the WSUS server:

ThrowException: actor = http://WSUSServerName:8530/ClientWebService/client.asmxs, ID=GUID, ErrorCode=InvalidParameters, Message=parameters.InstalledNonLeafUpdateIDs, Client=Client_ID

Cause

This issue occurs when the number of updates to be synchronized exceeds the maximum number of installed prerequisites that a WSUS client can pass to SyncUpdates.

Resolution

To fix the issue, follow these steps on the WSUS server:

1. Open an elevated Command Prompt window, and then go to the following location:

   %programfiles%\Update Services\WebServices\ClientWebService

2. Type the following commands, and press Enter after each command:

   takeown /f web.config
   icacls web.config /grant administrator:(F)
   notepad.exe web.config
   

3. Locate the following line in web.config:

   <add key="maxInstalledPrerequisites" value="400"/>
   

4. Change the value from 400 to 800.

5. Save the web.config file.

6. Run IISReset.