App management troubleshooting documentation

These articles explain how to determine, diagnose, and fix Intune app management issues. In the navigation pane on the left, browse through the articles or use the search box to find issues and solutions.

Troubleshoot app installation

How-To Guide

• App installation error codes reference
• Troubleshoot app installation issues
• Android APK app installation fails

Troubleshoot Windows apps

How-To Guide

• Company Portal apps don't appear as available
• Deployment, delivery, and processing of a Win32 application
• Can't save corporate data in WIP-allowed apps

Troubleshoot iOS apps

How-To Guide

• Can't uninstall apps installed from the Apple App Store
• Protected data is attached to an iMessage
• Mismatch between value type and configuration value
• Saving images locally not restricted

Troubleshoot macOS apps

How-To Guide

• macOS LOB apps aren't deployed
• Error 0x87D13BA2 when you deploy a macOS LOB app
• Can't install apps and run shell scripts in macOS

Troubleshoot Android apps

How-To Guide

• Can't wrap Android LOB app with Intune App Wrapping Tool
• Data associated with an app is removed
• Personal apps listed in Discovered apps list
• Can't attach photos because of IO error
• Can't create messages in Outlook for Android

Troubleshoot managed browsers

How-To Guide

• Error when you open a web app on iOS
• Managed Browser policy triggers error 0x87D1FDE8
• Only one app configuration policy applied to Edge or Managed Browser

General troubleshooting

How-To Guide

• Save application failed error
• Can't sync Microsoft Store for Business apps to Intune