macOS LOB apps aren't deployed in Microsoft Intune
This article give troubleshooting steps to help resolve when Microsoft Intune cannot deploy a macOS line-of-business (LOB) app to targeted devices.
You add a macOS line-of-business (LOB) app to Microsoft Intune, and then you try to deploy the app to macOS devices. However, the app isn't installed on the targeted devices, and no error messages are shown in Intune.
The issue occurs if your
.pkg package doesn't contain the following information in the package info file:
- The package
- The correct
This information is required so that Intune can deploy the app on targeted devices.
Use the following steps to check whether your
.pkg package contains the required information.
Run the following command to extract the pkg-info file from your
xar -x -f <.pkg file path> -C <Output folder>
Check whether the output contains
install-location. The installation location should be /Applications or its subfolder, as in the following example:
<pkg-ref id="com.microsoft.teams" version="1.00.522362">
<choice id="TeamsApp" title="Microsoft Teams" customLocation="/Applications"/>
To fix the issue, contact your app developer to rebuild the
.pkg package to include the required information. For Apple-specific developer documentation, see https://developer.apple.com/.
Currently, support for macOS app deployment is limited to simple
.pkg apps that are installed in the /Applications folder and Office 365 apps for macOS.
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