Unable to connect (send inventory information) to Microsoft Intune in the Jamf console

This article solves the notification that occurs in the Jamf console.

Symptoms

You receive the following notification in the Jamf console:

Unable to connect to Microsoft Intune
Check your Microsoft Intune Integration configuration

Unable to send inventory information to Microsoft Intune
Test your Microsoft Intune Integration configuration

Cause

This issue occurs because your Jamf license has expired.

Resolution

To resolve this issue, contact Jamf Software for assistance.

More information

You may also notice that the connection status for Jamf is inactive or shows Terminated in the Intune Admin console. This is expected behavior once the connector is disabled between Jamf Pro and Intune.

Third-party information disclaimer

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Third-party contact disclaimer

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