UI flows can't launch recorder
Important
This article covers topics related to legacy systems. Migrate your flows created with these solutions to Power Automate for desktop or delete them.
- Selenium IDE is deprecated and will no longer work after February 28th, 2023.
- Windows recorder (V1) is deprecated and no longer works.
This article provides a solution to an issue where UI flows recorder won't launch.
Applies to: Power Automate
Original KB number: 4555735
UI flows recorder won't launch. Instead, the UI flows wizard prompts you to download the installation package.
Check that you're using a compatible web browser:
- Microsoft Edge (version 80 or later)
- Google Chrome
Check that you've enabled the UI flows for Power Automate chromium extension:
- In Microsoft Edge, navigate to
edge://extensions
- In Google Chrome, navigate to
chrome://extensions
Verify that the extension is enabled in the extensions page:
Enable the extension by toggling the switch on the card.
- In Microsoft Edge, navigate to
Verify that the UI flows service is running
There should be an icon in the system tray:
If the icon isn't present, you can manually start the service by searching for UI flows in the start menu:
Check that you've installed the UI flows package:
- In Windows 10, navigate to Settings → Apps & features
- In Windows 8.1 or earlier, navigate to Control Panel → Add or Remove Programs
Look for the UI flows installation package:
If the package isn't installed, follow the instructions in the UI flows wizard to download and install the latest version.