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This article helps you fix an issue in which you receive error ID 832 when you try to install System Center 2016 Data Protection Manager (DPM) or later.
Original product version: System Center 2016 Data Protection Manager or later
Original KB number: 4020052
Symptoms
When you try to install Microsoft System Center 2016 Data Protection Manager or later, Setup fails, and you receive the following error message:
Error: Setup cannot grant the <account name> account access to the DPM database.
Verify that SQL Server is properly installed and that it is running.
ID: 832
Cause
This issue can occur if you use a fully qualified domain name (FQDN) as the name of the instance of Microsoft SQL Server. For example, the issue occurs if you enter sqlservername.contoso.com\dpminstance instead of sqlservername\dpminstance.
Resolution
To fix this issue, uninstall and reinstall the DPM software. During the new installation, enter the SqlServername value by using the NETBIOS name instead of the SqlServername.contoso.com FQDN format.