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Configuration isn't updated and event ID 29181 is logged in System Center Operations Manager

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This article provides a resolution for the issue that configuration changes are not updated on a management server and event 29181 is logged.

Original product version:   System Center 2012 Operations Manager Service Pack 1, System Center 2012 R2 Operations Manager
Original KB number:   3092452

Symptoms

In a System Center environment that has many clients, configuration changes are not updated on a management server. Additionally, the event 29181 is repeatedly logged in the Operations Manager log.

Cause

This issue occurs when the Management Configuration service fails because the instance transfer can't perform a bulk insert. This issue typically occurs when the environment has a large number of clients, such as 2000 or more.

Note

You may also encounter this error if the latency from the management server(s) to the Operations Manager SQL Server instance(s) is high (greater than 10ms).

Resolution

To fix this issue, follow these steps to modify the batch size settings for the Management Configuration service on the management server:

  1. Make a backup of the ..\Program Files\System Center 2012\Operations Manager\Server\ConfigService.Config file.

  2. Edit the ConfigService.config file, and then modify the settings as follows:

    <Setting Name="SnapshotSyncManagedEntityBatchSize" Value="10000" />  
<Setting Name="SnapshotSyncRelationshipBatchSize" Value="10000" />  
<Setting Name="SnapshotSyncTypedManagedEntityBatchSize" Value="20000" />

  3. Restart the Configuration service.

More information

To determine whether you are experiencing this issue, run the following SQL query against the OperationsManager database:

select * from cs.WorkItem where workitemname like '%snapshot%' order by StartedDateTimeUtc desc

In the scenario that's described in the Symptoms section, the WorkItemStateId is always 10 (failed) instead of 20 (successful).

WorkItemStateId State Definition
1 Running
10 Failed
12 Abandoned
15 Timed out
20 Successful