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Antivirus exclusions need to be properly configured in a System Center Service Manager environment in order to avoid potential performance issues due to antivirus scanning operations.
Original product version: System Center 2016 Service Manager, System Center 2012 R2 Service Manager, Microsoft System Center 2012 Service Manager Service Pack 1
Original KB number: 2787044
To configure the exclusions for your Service Manager environment, you will need to configure the exclusions documented below.
For Service Manager management servers
Exclude the following processes:
- All instances of
MonitoringHost.exe HealthService.exeMicrosoft.Mom.ConfigServiceHost.exeMicrosoft.Mom.Sdk.ServiceHost.exeMicrosoft.EnterpriseManagement.ServiceManager.UI.Console.exe
Exclude the following folder and its subfolders:
- C:\Program Files\Microsoft System Center\Service Manager
Exclude the files with the following extensions:
.EDB.CHK.LOG
For Service Manager database servers
For SQL Servers hosting the Service Manager related databases, configure the exclusion for the files with the following extensions:
.MDF.NDF.LDF
The files are often located in a folder like:
- E:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Data
- E:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Log