Some Windows procedures don't work if the Remote Procedure Call service is disabled

This article provides a solution to an issue where some Windows procedures don't work when the Remote Procedure Call (RPC) service is disabled.

Original KB number:   830071


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When you restart your computer that runs Microsoft Windows NT 4.0, Microsoft Windows 2000, Microsoft Windows Server 2003, or Microsoft Windows XP, the following conditions may occur:

  • You cannot move icons on the desktop.
  • You cannot view event log entries.
  • You can open the Services Microsoft Management Console (MMC), but you cannot see any services listed.


This problem may occur if you disable the RPC service. Many Windows operating system procedures depend on the RPC service.

Microsoft recommends that you don't disable the RPC service.



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To resolve this problem, follow these steps:

  1. Click Start, click Run, type regedt32, and then click OK.
  2. Expand the registry key HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\RpcSs\.
  3. Double-click Start, type 2 in the Edit DWORD Value dialog box, and then click OK.
  4. Close Registry Editor, and then restart your computer.

If your computer does not start correctly, you can use the Recovery Console to re-enable the RPC service. To use the Recovery Console, follow these steps:

  1. Start your computer to the Recovery Console.
  2. At the Recovery Console command prompt, type the Enable RPCSS Service_Auto_Start command, and then press ENTER.
  3. At the Recovery Console command prompt, type EXIT, and then press ENTER.
  4. Restart your computer.

More information

The following services depend on the RPC service:

  • Background Intelligent Transfer Service
  • COM+ Event System
  • Distributed Link Tacking Client
  • Distributed Transaction Coordinator
  • Fax Service
  • Indexing Service
  • IPSec Policy Agent
  • Messenger
  • Network Connections
  • Print Spooler
  • Protected Storage
  • Removable Storage
  • Routing Information Protocol (RIP) Listener
  • Routing and Remote Access
  • Task Scheduler
  • Telephony
  • Telnet
  • Windows Installer
  • Windows Management Instrumentation


For more information about how to use the Recovery Console in Windows XP, in Windows 2000, or in Windows Server 2003, see What are the system recovery options in Windows? and How To Use the Recovery Console on a Windows Server 2003-Based Computer That Does Not Start.