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Error generated when Desktop Duplication API-capable application is run against discrete GPU

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This article provides a solution to an error that occurs when a Desktop Duplication API-capable application is run against a discrete GPU.

Applies to:   Windows 8.1
Original KB number:   3019314

Symptoms

Consider the following scenario:

  • You have a computer that is running Windows 8.1.
  • You have a Desktop Duplication API (DDA)-capable application, and it calls the DDA to duplicate the desktop image.
  • The display adapter on the computer is running under the Microsoft Hybrid system.

In this scenario, when the application tries to duplicate the desktop image against the discrete GPU on a Microsoft Hybrid system, the application may not run correctly, or it may generate one of the following errors:

Failed to create windows swapchain with 0x80070005

CDesktopCaptureDWM: IDXGIOutput1::DuplicateOutput failed: 0x887a0004

Cause

This issue occurs because the DDA does not support being run against the discrete GPU on a Microsoft Hybrid system. By design, the call fails together with error code DXGI_ERROR_UNSUPPORTED in such a scenario.

Resolution

To work around this issue, run the application on the integrated GPU instead of on the discrete GPU on a Microsoft Hybrid system.

More information

When this issue occurs, the IDXGIOutput1::DuplicateOutput method fails and returns an error code DXGI_ERROR_UNSUPPORTED.

For example, this DXGI desktop duplication sample is affected by this issue.