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Error code 0x569: The user has not been granted the requested logon type at this computer

This article helps resolve the error code 0x569 that occurs during a domain join operation. It provides a detailed analysis of the NetSetup.log and a step-by-step resolution to ensure the user account has the necessary rights.

You receive the following error message during a domain join operation:

Logon failure: the user has not been granted the requested logon type at this computer.

When you check the NetSetup.log file, you see the following entries:

NetpDsGetDcName: failed to find a DC having account '<computer name>$': 0x525
NetpDsGetDcName: found DC '\\<dc name>' in the specified domain
NetUseAdd to \\<dc name>\IPC$ returned 1385
NetpJoinDomain: status of connecting to dc '\\<dc name>': 0x569
NetpDoDomainJoin: status: 0x569

Here's more information about the error code:

Hexadecimal error Decimal error Symbolic error string
0x569 1385 ERROR_LOGON_TYPE_NOT_GRANTED

This error occurs because the domain join user account lacks the Access this computer from the network user right at the domain controller (DC) servicing the domain join operation.

To resolve this error, follow these steps:

  1. There's no need to restrict Everyone from accessing DCs over the network. You can add a group named "domain joiners" to the policy.

    Note

    Don't add the user directly.

  2. Verify that Everyone or the "domain joiners" group has been granted the Access this computer from the network right in the group policy applying to all DCs. By default, this policy is the Default Domain Controllers Policy.
  3. Ensure that the relevant policy is linked to the organizational unit (OU) that hosts the DCs.

    Note

    Place all DC computer accounts in the Domain Controllers OU.

  4. Confirm that the DCs servicing the domain join operation have applied the relevant policy successfully.