How to install and configure the external connector for a terminal server or remote desktop server

This article provides a step-by-step description of how to configure the external connector for a Windows Server terminal server.

Original KB number:   887432

Introduction

This article describes how to install and to configure the external connector for a Microsoft Windows Server 2003, Windows Server 2008 terminal server or Windows Server 2008 R2 Remote Desktop Session Host server. A terminal server is a server that has Terminal Server enabled.

More information

To install and to configure the external connector for a Windows Server 2003 or Windows Server 2008 terminal server, follow these steps:

  1. Activate your Windows Server Terminal Server License Server.

    Note

    Do not install any licenses on the Terminal Server License Server.

  2. Click Start, point to All Programs, point to Administrative Tools, and then click Terminal Services Configuration to start the Terminal Services Configuration tool.

  3. In the left pane under Terminal Services Configuration, click Server Settings.

  4. In the right pane under Settings, right-click Licensing, and then click Properties.

  5. In the Licensing Mode list, click Per User, and then click OK.

Note

If the external connector does not work after you follow these steps, you may have to install per-user licenses on the Terminal Server License Server.

To install and to configure the external connector for a Windows Server 2008 R2 Remote Desktop Services (RDS) server, follow these steps:

  1. On the RD Session Host server, open Remote Desktop Session Host Configuration. To open Remote Desktop Session Host Configuration, click Start, point to Administrative Tools, point to Remote Desktop Services, and then click Remote Desktop Session Host Configuration.

  2. If the User Account Control dialog box appears, confirm that the action it displays is what you want, and then click Yes.

  3. In the Edit settings section, under Licensing, double-click Remote Desktop licensing mode.

  4. On the Licensing tab of the Properties dialog box, select Per User mode.

    Note

    If the Remote Desktop licensing mode choices are dimmed and you cannot make a selection, the Set the Remote Desktop licensing mode Group Policy setting has been enabled and has been applied to the RS Session Host server.

  5. Next, click on the Add button under "Remote Desktop license server" section to point to a RDSLS Server.

    For detailed steps, see Specify a License Server for an RD Session Host Server to Use.

  6. Click OK to save your changes to the licensing settings.