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Access to this page requires authorization. You can try changing directories.
Viva Engage connects to email in different ways. Viva Engage uses emails to alert users to new activity in conversations they follow. Users can subscribe to groups in email, and post to conversations and groups by email. Do the following to make this work smoothly in your organization:
Email admins are responsible for correct email setup.
Viva Engage users can choose the types of email notifications they receive.
For information about the timing of email notifications, see email and push notifications.
Initial setup: Follow Microsoft 365 email best practices
Follow the best security practices in Microsoft 365 for Business. If these configurations aren't in place, users might need to take extra steps to verify every message sent to Viva Engage by email.
Note
Your internal email administrator must manage email setting changes. Viva Engage admins and support can't help configure your mail systems.
See Microsoft 365 URLs and IP address ranges to get information about URL and IP Safe Recipients lists.
When you use Viva Engage through an email client, we suggest configuring Sender Policy Framework (SPF) and/or Domain Keys Identified Mail (DKIM) features within your email system. For details, see Microsoft Defender documentation.
Email settings users control
Individual users control the email notifications they receive.
Users can go to Viva Engage settings > Edit settings > Notifications and select which notifications to receive. They also might need to set their browser to allow notifications. You can do so in Microsoft Edge and Google Chrome.
For more information, see Manage your Viva Engage notifications.