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Use the Viva Glint Multiple Choice Question Report

The Microsoft Viva Glint Multiple Choice Question Report allows users to see a breakdown of responses to questions that offer multiple response selections. This report provides visibility into response patterns to multiple choice questions across the organization and Viva Glint Administrators can add filters and sections for more specific insights.

Access the Multiple Choice Question Report

Note

The Multiple Choice Question Report only appears as an option in Reports when:

  • The selected survey has at least one multiple choice or multi-select question.
  • The selected survey's Reporting setup for a role has the Multiple Choice Question Report selected in the Report Template Access section.

To access the Multiple Choice Question Report:

  1. Go to Reports and select a survey from the Surveys list on the left.

  2. Select the Multiple Choice Question Report tile from the Your Reports section.

    Screenshot of the Multiple Choice Question report tile in Reports.

  3. By default, the report displays two sections based on primary and secondary hierarchy selections in General Settings.

Filter and edit the Multiple Choice Question Report

Like other reports in Viva Glint, users can add filters to and edit sections in the Multiple Choice Question Report.

To add a filter:

  1. Select the filter pane at the top of the report.
  2. Select + Add Filters.
  3. Choose attributes and values in the People list or select responses and comment topics/sentiment in the Question Responses list.

To edit sections:

  1. Select the ellipsis in the top right of a section.
  2. In the dropdown menu that appears select Edit.
  3. In the Edit Section pane that appears:
    1. Use the Demographic breakdown option to select a different attribute for the section.
    2. Use the Multiple choice question option to select a different multiple choice question (if available).
    3. Use the Show option to select Respondent or Respondent and Changes to view the current survey's response breakdown or current with difference since the last survey's response breakdown.

To delete a section:

  1. Select the ellipsis in the top right of a section.
  2. In the dropdown menu that appears select Remove.

Color-coding

Response percentages are color-coded from light gray (0%) to dark blue (100%) according to the color breakdown guide at the bottom of each section.

Percentage breakdowns in the Multiple Choice Question Report

The Multiple Choice Question Report shows a table for each question, listing the response options from the question vertically. Horizontally, each response shows a percentage broken down by the attribute selected for the section. When questions allow users to make multiple selections, the total percentage for each attribute for a multi-select question is greater than 100%. To view the full response option text for an option, hover over the partial response in the table.

Example 1: Recurring survey with multiple response selections

If a Contoso admin wants to view two manager teams' response breakdowns side by side, they select each manager team to filter to Manager A and Manager B's teams:

Screenshot of the Multiple Choice Question report filtered to two manager teams' response breakdowns.

For both teams, all users selected "Communicating effectively" as a focus area for their manager. Because users could select up to two options, the total percentages across all responses for the question don't equal 100%. Admins can use this report to find out where the highest percentage of users selected manager focus areas that are most important for their managers to work on.

Example 2: Always-On survey with single response selection

A Contoso user notices that the total of percentages for responses to a multi-select question (Yes or No) on the Always-On survey is greater than 100%. In this example, the total for Yes and No responses to "Did you participate in the most recent quarterly learning session?" is 109%.

Screenshot of a Viva Glint Multiple Choice Question Report where a respondent's multiple submissions on different teams led to more than 100% for a response option.

Each user can only select one response to the question, but the survey is Always-On and the waiting period before a user can submit another survey is only one day. In this case, the same user responded in the 90 day period as a member of the Marketing team and as a member of the Support team. Employee Lifecycle and Always-On survey reporting function in the same way and users can see multiple submissions from one respondent for either survey type.

Filtering to exclude the date that includes the response from the duplicated user (after their Team value changed to Support) shows all percentages totaling 100:

Screenshot of the Viva Glint Multiple Choice Question report filtered to exclude a survey from a respondent who submitted two surveys.