Customize Microsoft Viva Glint Team Conversations email content

Customize Microsoft Viva Glint email content for Team Conversations introductory messages and reminders in the Communications section of Program Summary. Optionally, set up a custom email sending domain and a company logo for emails. For more information about Team Conversations setup and emails, see Admin setup for Viva Glint Team Conversations.

Custom sending domains and branding (optional)

Your Microsoft 365 global admin can configure a custom sending domain for your organization in the Microsoft 365 admin center. Choose from different email branding options in the Microsoft Entra admin center or Viva Glint app. Both are optional steps to further customize communications for your organization.

• Set up a custom sending domain in the Microsoft 365 admin center
• Custom branding options:
  • In Microsoft Entra admin center: To add your organization's logo to Viva Glint survey emails, set up the Sign-in form > Banner logo.
  • In the Viva Glint app: Go to General settings to manage Custom branding.

Note

• Custom sending domains configured in the Microsoft 365 admin center can impact other Microsoft 365 products. See Set up a custom sending domain for a full list.
• Viva Glint teams have access to limited email delivery metrics. Using a custom sender domain gives your organization direct access to your email delivery data.

Email sections

To edit email content, go to the Communications section of your desired survey program. Select the pencil icon to edit a given Team Conversations email. In the edit panel that appears, select the pencil icon to edit content.

Viva Glint Conversation Start, reminders, and summary notifications contain multiple editable sections:

Add your customizations to each section and select Save Changes to save all of your edits.

Note

The Body Text section of Team Conversations emails supports multiple paragraphs to break up and emphasize important messages.

Caution

Hyperlinks and HTML aren't supported content in Viva Glint customized emails. These items can cause email delivery or blocking issues.

Email macros

Macros in Viva Glint emails allow your organization to add placeholders that pull in information from your employee data and from Viva Glint. Include Departments, Manager Names, or other Team Conversations information to further customize for your managers. To add a macro, select the plus sign icon in email sections and choose a macro from the dropdown menu.

Manage language translations

Any edits made to email text in English need to be made to all other survey languages. Use this guidance to manage Team Conversations email translations:

Use the program content import

Use this translation guidance to import updated translations for emails after modifying English text.

Use the language dropdown

In the email edit pane, after customizing English content, use the Language dropdown menu to select other survey languages and add translations to each section. Select Save Changes in the top right to save all of your edits.

Important

Unlike for invite and reminder emails, it's not possible to use a dual language template for the results notification email. For creating results notification emails in dual languages, all languages must be added to the email body section individually and saved.