Training
Module
Understand Viva Glint survey configuration and launch - Training
This module will explain how to set up your survey program and how to use Viva Glint while your survey is live.
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Comparing survey trend is essential to tracking focus area progress – overall employee engagement - over time. You can still use item data from a retired survey as a comparison in a new survey which uses the identical item. You need to change the item ID.
Important
The term "survey item" refers to any question or statement posed to a survey taker.
You need to know if any items from an expired survey are being used and then compare their IDs.
There are two ways to view an item ID:
From the admin dashboard, select Configure and then Question Library.
From the admin dashboard, select Configure and then Survey Programs.
Within the survey cycle, in the Program Summary section, navigate to the Questions page.
Select the question row to reveal the Edit Question slider window.
You see the Question ID toward the top of the panel. The ID applies to all active, upcoming, and completed surveys.
When changing a Question ID, you chose a question from the survey program that you want to use instead of it. Question IDs aren't editable for active surveys.
Caution
Change an ID only if you’ve discovered that survey trends are broken - the items are identical, but the IDs are not.
From the admin dashboard, select Configure and then Survey Programs.
Select the Completed surveys tab and then the survey. Be sure the survey status shows Completed.
Now select Survey Questions.
On the Questions page, hover over an item row to reveal the ellipsis. Select Change Question ID.
Important
If your survey items are translated into different languages, export the survey details before proceeding, so there is a record of your translations.
The Change Question ID dialog box displays.
Follow the onscreen guidance and then select Change.
Training
Module
Understand Viva Glint survey configuration and launch - Training
This module will explain how to set up your survey program and how to use Viva Glint while your survey is live.