Delete user data from Viva Glint

As your company’s data controller, Microsoft Viva Glint admins can submit a user data deletion request to comply with a General Data Protection Regulation (GDPR) data subject request. The deletion requests are processed right away.

Important

• User data deleted from Viva Glint is automatically deleted from any Microsoft Viva program it had been shared with.
• INACTIVE user data (attributes and responses) aren't automatically deleted from Viva Glint.

Caution

User data deletion in Viva Glint is an irreversible process.

Delete user data

1. Select People from the Employees section on your Glint admin dashboard.
2. Use the search box to select the employee whose data should be deleted. Open that employee’s page.
3. From the Actions dropdown menu, choose Delete User.
4. A Delete User Confirmation box displays with this information:
   1. Data is removed from Viva Glint except for essential account information associated with your organization’s Microsoft subscription.
   2. To include later, the information must be reuploaded into your company’s employee data.
   3. By deleting the user:
      1. Survey results from Viva Glint reports are deleted, possibly impacting reports.
      2. The user’s data is removed from distribution lists and future surveys.
      3. The user’s role definitions and their reporting permissions are removed.
   4. The display indicates whether the user has direct reports and that the admin needs to reassign the reports later or in the next employee data import. Follow these steps to facilitate a retroactive user upload update if past survey data should reflect the new manager.
5. Return to the People page and verify that the user doesn't appear in the list of All, Active or Inactive employees.
6. Return to the admin dashboard and select Activity Audit Log in the Service Configuration section. The user deletion action should be listed in the Event column and its status should read "Success." The Details column should show "Deleted."
7. If the deleted user is a manager, verify that all reports their team appeared in no longer include their name. The report now reads, "Deleted User’s Team."

Important

• Viva Glint 360 feedback responses are also deleted with these requests.
• Viva Glint 360s are currently available to preview customers only. Features described here related to 360 feedback programs are subject to change.

Note

Should a deleted user be reinstated, their data needs to be uploaded as if they are a new employee. No previous data is stored once deleted.