Support varies depending on what type of Microsoft Viva Insights you are using.
|Channel||Description||How to access|
|Personal insights feedback||Get help with setup or other questions about using Viva Insights.||Sign in and get help from Microsoft Support.|
|Personal insights in Teams feedback||Send Microsoft feedback about Viva Insights in Teams.||See How can I send feedback to Microsoft about the Viva Insights app for details.|
|Briefing email feedback||Send Microsoft feedback about Briefing emails.||Near the end of your Briefing email, locate Did you find this email helpful?. Select Send feedback, then fill out and submit the feedback form.|
|Personal insights feedback about the Dashboard, Outlook add-in, Digest emails, or inline suggestions||Send Microsoft feedback about Viva Insights in Outlook or the unified dashboard.||Open your Dashboard, select Feedback in left navigation, complete the form, and then select Submit.|
|Support for manager and leader insights support||Get help with setup or other questions about using Viva Insights.||Sign in and get help from Microsoft Support.|
|Manager insights feedback||Send Microsoft feedback about or feature requests for My team in Viva Insights in Teams.||See How can I send Microsoft feedback) for details.|
|Leader insights feedback||Send Microsoft feedback about or feature requests for My organization in Viva Insights in Teams.||See How can I send Microsoft feedback for details.|
|Advanced insights support||Get help with setup, onboarding, features and functionality, and data analysis for Viva Insights.||Your Microsoft admin can contact Microsoft Support through the Microsoft 365 admin center.
See Who has admin permissions in my business for details about Microsoft admins.
|Advanced insights feedback||Send Microsoft feedback about or feature requests for Viva Insights.||In the app(if that link doesn't work, try this link instead), select the smiley face icon (at the top), complete and submit the form with your question or feedback.|
|Viva Insights consulting services||If your company has a consulting service agreement with Microsoft, you can get help from our Viva Insights consultants. Our team can help you implement analytics technology more quickly and build custom analysis.||Contact your Microsoft Viva Insights representative for details.|
Submit and view feedback for