Praise in Viva Insights

Use praise in the Microsoft Viva Insights app to recognize the contributions of your employees and coworkers. Praise messages are shown as notifications in Teams. You can have a praise message delivered in a private chat, or for wider recognition, in a Teams channel conversation.

You can also set reminders to send acclaim on a regular basis to your coworkers and view your praise history. See Set a praise reminder and Praise history for details.

Note

The praise app is a messaging extension of Microsoft Teams that you can access in the Viva Insights app. For more information, see Messaging extensions.

Send praise

To send praise, open the praise feature in one of the following ways:

Send praise from the Viva Insights Home page

  1. On the Home page, select Send praise button on the Send praise to your colleagues card, which is located on the Home page at center left.

    Screenshot of the Activities for you section in the Viva Insights app Home page. The Praise card is highlighted.

  2. When the Praise composer opens, add the name of the person you want to praise in the To field.

    Screenshot that shows composing a praise message.

    Screenshot of the Praise composer. There are six fields: "To," which is a text-input field; "Share a copy with (optional)," which is a text-input field and expanded from the arrow to the right of the "To" field; "Where," which contains a selector for "Chat" or "Teams channel"; "Title," which shows selectors for various praise titles, including "Awesome," "Thank You," and "Congratulations"; "Note (optional)," which is a text-input field with a character counter out of 500 at the bottom right; and "Background," which shows eight color choices you can select from. There's an "Is this helpful?" link with "Yes" or "No" options in the bottom left of the composer. In the bottom right of the composer, there are two buttons: "Preview" and "Send."

  3. (Optional) If you want to share a copy of this praise with someone else in your organization, expand the arrow to the right of the To field. Start typing to select a recipient.

    Tip

    The same person can't be in both the To field and the Share a copy with field. If you can't find someone by typing their name in the Share a copy with field, check to make sure they're not already a direct recipient.

  4. In the Where field, pick how you want your praise to appear—either just between you and the recipient, or to everyone in a Teams channel:

    • To make the praise message appear privately in a 1:1 chat between you and the recipient, select 1:1 chat. This option is available only if you and the recipient have already participated in a Teams chat together.

    • To let all the members of a Teams channel or subchannel see the praise message, select Teams channel. This option is available only if all of the praise recipients are participants in the Teams channel or subchannel that you choose.

  5. Pick a Title, or leave it at the default choice: Awesome.

  6. (Optional) In the Note field, add a personalized message of up to 500 characters.

  7. (Optional) Select a new Background color for your praise message.

  8. (Optional) Select Preview to view what your message will look like after you send it.

    If you need to make any edits, select Edit. Change the title choice, the recipients list, or the personalized note.

  9. When it's ready to go, select the Send button.

Send praise from the Teams content pane using the praise messaging extension

In Viva Insights, you can always send praise directly from the Home page, which doesn't require installing the praise messaging extension.

To use the Teams messaging extension:

  1. Below the Type a new message field, select the Praise icon.

    Screenshot that shows selecting the Praise icon in the Teams messenger pane, beneath the Type a new message field.

    (If the praise feature doesn't appear, follow the steps in Find the Praise feature.)

  2. If you’re in a group chat or channel, add the name of the person you want to praise in the To field. In a 1:1 chat, the name defaults to the other person in the chat.

    Tip

    The same person can't be in both the To field and the Share a copy with field. If you can't find someone by typing their name in the Share a copy with field, check to make sure they're not already a direct recipient.

  3. Pick a Title, or leave it at the default choice: Awesome.

  4. (Optional) If you want to share a copy of this praise with someone else in your organization, expand the arrow to the right of the To field. Start typing to select a recipient.

  5. (Optional) In the Note field, add a personalized message of up to 500 characters.

  6. (Optional) Select a Background color for your praise message.

  7. (Optional) Select Preview to view what your message will look like after you send it.

  8. When it's ready to go, select Send.

Praise feed

The praise feed shows your six most recent praise messages. To only see praise you've Received or praise you've Sent, use the dropdown menu.

Screenshot that shows the praise feed and the All praises, Received, and Sent dropdown options.

Screenshot of the Praise page in Viva Insights Home. The dropdown menu under the title "All praises" is expanded, and shows three options: "All praises," "Received," and "Sent." A button in the top right says, "Send praise." In the main area of the page, there's a grid that shows various praises the user has received. To the right of this grid, there's a sidebar with two tabs: "Recommendations" and "Trends." "Recommendations" is selected. The sidebar shows various coworkers the user could select to send praise to, and includes prompts, like "Thank Elvia for their collaboration and coaching last week."

Find the praise feature

  1. Below the Type a new message field, select more options (the ellipsis):

    Screenshot that shows selecting the ellipsis beneath the Type a new message field in the Teams messaging extension.

  2. In the Find an app field, start typing "praise" and then select Praise to open the feature.

    Screenshot that shows typing in a search bar to find the Praise app.

    The praise feature opens.

  3. Continue with the steps in Send praise from the Teams content pane using the praise messaging extension.

Set praise reminders

Remind yourself to send praise to coworkers. Praise reminders are always recurring; this helps you build the habit of letting coworkers know that you appreciate their contribution.

Note

  • You can schedule praise reminders for any day of the week, including days not configured as workdays in your Outlook settings.
  • The time you select will apply to every day on which you'll see reminders. You can't set different times for different days of the week.
  • The reminder might not arrive at exactly the scheduled time, but most reminders appear within five minutes before their scheduled time. For example, if your reminder is scheduled for 5:00, the reminder could appear between 4:55 and 5:00.

You can set praise reminders either from the Home page or the Settings page:

From the Home page:

  1. On the Send praise to your colleagues card, select the Send praise button.
  2. On the Praise page, configure your reminder through the card on the right.

    Screenshot that shows Praise reminder on the Praise page.

    Screenshot of the reminder card on the Praise page. The title is, "Build a habit of recognizing your colleagues!" and the subtitle is, "Set up praise reminders." There are two sections, arranged vertically. The first section is labeled, "Select day(s)." Beneath the label, each day of the week is arranged horizontally, in squares, that the user can select. The second section is labeled, "Select time." Beneath the label, there's a dropdown menu that's prefilled with "4:00 PM." At the bottom of the card, there's a "Set reminder" button.

From the Settings page:

  1. Select the ellipses (...) at the top of any page, then select Settings.

  2. Select Praise from the left pane.

  3. In the praise reminder settings, move the Reminder toggle to On, then select the time of day and day of the week you want to be reminded.

    Screenshot that shows Praise reminder settings on the Settings page.

    Screenshot of the Praise section of the Viva Insights app Settings page. There are three subsections. The first subsection is titled, "Reminder," and it contains an on and off toggle. The second section labeled, "Days of the week," and it contains all seven days of the week, arranged horizontally with checkmarks that the user can select. The third section is labeled,"Notification time," and it has a dropdown menu that's prefilled with "4:00 PM." Beneath these subsections, there's a "Save changes" button.

    On the day of the week and time that you configured, the Viva Insights app will remind you to send praise. Selecting the reminder notification opens the Praise feature, after which you can continue with the steps in Send praise from the Viva Insights Home page.

Praise history

Note

Praise history is only available for users with Exchange Online mailboxes. Mailboxes hosted on-premises aren't supported. For more details about plans, refer to our FAQ.

To find a history of all the praise messages you've sent and received over the last six months, select View history at the bottom of your praise feed.

Screenshot that shows a section of the Praise history view on the Praise page with the View history button selected.

This history includes the message's title and text, sender and receiver, and date sent. View the original praise in the Teams chat by selecting Go to message.

You can also access your personal praise history by selecting Review your praise history in the Praise section that shows within your Teams channel Posts. This link only shows you your own personal history that nobody else can see.

Praise recommendations

On the right section of the praise page, you'll see praise recommendations for your top collaborators. Recommendations provide pre-populated suggestions to send praise based on signals such as collaboration activity. If you're a manager, the app recommends team members you haven't praised in a while. To start your message, select the Start praise button.

Praise trends is available to you if you have a Viva Insights subscription. Use this section to see analytics about your praise messages, like praise sent and received counts, your biggest fans, and top praises received. Only you can see this information.

Screenshot that shows the Praise trends section of the Praise page.

Screenshot of the Praise trends sidebar. There are two tabs at the top of the sidebar: "Recommendations" and "Trends"; "Trends" is selected. Below the tab names, there are three selector buttons: This month, Past 3 months, and Past 6 months. Below these time selectors, there are four sections, all of which are arranged vertically. The first section is labeled, "Total praises," and it shows the number of praises sent and the number of praises received. The second section is labeled, "Your biggest fans," and it shows three users with the total number of praises the user has received from them. The third section is labeled, "Most praises sent to," and it shows three users with the total number of praises the user has sent to them. The fourth section is labeled, "Top praises received," and it shows the top three titles the user has received--Awesome, Creative, and Courage--and the number of colleagues who sent them, along with the name of one sender (for example, "from Daniela Mandera and 5 others") At the bottom of the card, there's an "Is this helpful?" feedback prompt with the options, "Yes" and "No."

Screenshot that shows Praise trends.

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