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Introduction
Use the Viva Learning admin tab to access analytics and reporting experience for Viva Learning. This feature enables organizations to get insights into how Viva Learning is used by their employees.
We're actively working on adding more metrics in the report section to provide richer insights in future releases.
Data Protection
Viva Learning follows GDPR guidelines for storing data.
Viva Learning doesn't collect any personally identifiable information.
All reports are anonymous. Data can't be directly linked to a user or device.
Data is stored in Viva Learning for six months.
Viva Learning metrics aren't designed to enable evaluation, tracking, automated decision making, profiling, or monitoring.
Prerequisites
Permissions to access Viva Learning reports
Reporting is available for the following roles:
Knowledge admin
Knowledge manager
Global administrator
You can also manage access to reports through Microsoft 365 groups.
Ensure telemetry is enabled in the MAC portal
In the Microsoft Admin Center, ensure that the required diagnostic data and optional diagnostic data fields are turned on.
How to access reports
Access to reports is controlled via Microsoft 365 (Microsoft 365) groups. By default, reports are enabled for learning path Microsoft 365 group, knowledge admins, knowledge managers, and global admins.
Access to reports can be controlled from the Feature access management section in the admin tab.
Go to the Viva Learning admin tab and select Reports.
Viva Learning reporting metrics
| Metric | Description |
|---|---|
| Monthly Active Users | Total number of unique users who have launched the Viva Learning personal app in the last 30 days. |
| Weekly Active Users | Total number of unique users who have launched the Viva Learning personal app in the last seven days. |
| Daily Active Users | Total number of unique users who have launched the Viva Learning personal app on that day. |
| Monthly Engaged Users | Total number of unique users who have taken five or more intentional actions. The intentional actions are: Search, Bookmark, Share, Copy Link, Recommendation, Add to calendar, Interest selection, Ratings, and Playing content. |
| Engaged Quality Learners | Total number of unique users who have taken two or more elective(non-assigned) courses in a month. |
| Content Played | Total number of courses played by learners in a month. |
| Content Bookmarked | Total number of courses bookmarked by learners in a month. |
| Learning Paths Viewed | Total number of learning paths viewed by learners in a month. |
| Learning Collections Viewed | Total number of learning collections viewed by learners in a month. |
| Content shared | Total number of courses shared by learners in a month. |
| Content Recommended | Total number of courses recommended by learners in a month. |
| Searches on Personal app | Total number of searches in the Viva Learning personal app in a month. |
Export reports
Users can export all the available reports data into a single Excel file using the Export all reports option available at the top on Viva Learning admin reports page:
Go to the Viva Learning admin tab and select Reports.
Select Export all reports to export all the available reports data.
Individual reports data can be exported into an Excel file using the Export option available for each report.
Go to the Viva Learning admin tab and select Reports.
Select Export to export individual report data.
Data refresh rate
Daily Active Users (DAU) report data is updated daily. Data for all other reports is updated monthly on the third of every month in the GMT time zone.
Org hierarchy reports in Viva Learning
Refer to documentation here - Learning Culture report
Data Export
Data Export Reporting feature in Viva Learning is designed to help enterprises gain deeper insights into content consumption, user activity and learning engagement across their organization. This release includes data exports across Academy and Viva Learning using 6 csv files.
Academy Reports
Academy course activity
Academy learning path activity
Academy user activity
Overall, Viva Learning reports
VL content activity
VL learning path activity
VL user activity
To download a report
Select date range for the report
Click on generate report for the file you want to download
Click on refresh link to see download progress
Download the csv file
Note
Only one report can be generated and downloaded at a time.
A maximum of 6 months date range can be selected per export. To access data beyond six months, repeat the export process with additional date ranges.
How to read the reports?
These reports are structured to provide daily metrics. Each row corresponds to a specific date, as indicated in the Date column. All other columns display the metrics captured on that date, helping you track learning activity trends over time.
Academy course activity
| Column name | Description |
|---|---|
| Date | The date when the content interaction or event occurred |
| Academy ID | Unique identifier for the academy |
| Learning Path ID | Unique identifier for the learning path |
| Course ID | Unique identifier for the course or content item |
| Academy Name | Name of the academy where the content is included |
| Learning Path Name | Name of the learning path containing the content |
| Content Name | Title or name of the content item (e.g., course or video) |
| Content Format | Format type of the content (e.g., video, article, SCORM, etc.) |
| Content Provider | Source or provider of the content (e.g., LinkedIn Learning, Microsoft Learn) |
| Content Language | Language in which the content is delivered |
| Duration | Length of the content in minutes or hours |
| Content Played | Total number of times the content was played |
| # of unique users who Played Content | Number of distinct users who played the content at least once |
| Total Recommendations | Number of times this content was recommended to users |
| Total Share | Number of times the content was shared by users |
Academy learning path activity
| Column name | Description |
|---|---|
| Date | The date when the activity or interaction occurred |
| Academy ID | Unique ID of the academy |
| Learning Path ID | Unique ID of the learning path |
| Academy Name | Name of the academy where the activity occurred |
| Learning Path | Name Name of the learning path within the academy |
| Content Format | Format of the content (e.g., video, article, quiz) |
| Content Provider | Source/provider of the content |
| Content Language | Language of the content |
| Duration | Total duration of the learning path |
| LP Play Clicks | Number of distinct users who clicked to play the learning path |
| Unique Users LP Play Clicks | Total number of play clicks on the learning path |
Academy user activity
| Column name | Description |
|---|---|
| Date | The date when the user activity was recorded |
| Academy ID | Unique identifier for the academy |
| Academy Name | Name of the academy where the user activity occurred |
| DAU (Daily Active Users) | Number of distinct users who were active in the academy on the given date |
| MAU (Monthly Active Users) | Number of distinct users who were active in the academy during the month up to the given date |
| Total clicks on LP's | Total times users clicked Play on any Learning Path |
| # of unique users who clicked on LP's | Distinct users who performed the Play action on any Learning Path |
| # of unique users who clicked courses inside LP's | Distinct users who clicked on a course that is inside a Learning Path |
| Total times courses played in LP's | Total Play events on courses that belong to any Learning Path |
| Monthly repeat users | Users who were active on ≥ 2 different days in the same calendar month |
| Total Clicks on "Recommended To You" | Total clicks on items in the Recommended To You carousel/section |
| # of unique users who clicked on "Recommended To You" | Distinct users who clicked any item in Recommended To You |
| Total Clicks on “Assigned To You” | Total clicks on Assigned To You section |
| # of unique users who clicked on "Assigned To You" | Distinct users who clicked on Assigned To You |
| Total clicks on "Pick Where you Left" | Total clicks on the Pick Where You Left section |
| # of unique users who clicked on "Pick Where you Left" | Distinct users who clicked on Pick Where You Left |
| # of unique users who clicked on Featured Set | Distinct users who clicked any item in the Featured Set section |
| Total clicks on Featured Set | Total clicks on items displayed in Featured Set |
VL content activity
| Column name | Description |
|---|---|
| Date | The date when the activity or interaction occurred |
| Learning object id | Unique identifier for the content |
| Content name | Name of the Learning object |
| Content provider | Source or Provider of the content |
| Content format type | Format of the content |
| Content language | Language in which the content is available |
| Duration | Length of the content |
| Content play clicks | Total number of play clicks on the content |
| Unique user content played | Total play clicks on the content by unique users |
| Total share | Total number of times the content was shared |
| Total recommendations | Total number of times the content was recommended |
| Total bookmarks | Total number of bookmark clicks on the content |
| Total added to calendar | Total number of times the content was added to calendar |
VL learning path activity
| Column name | Description |
|---|---|
| Date | The date when the activity or interaction occurred |
| Learning path id | Unique identifier for the learning path |
| Learning object id | Unique identifier for the learning object in learning path |
| Learning path name | Name of the learning path |
| Content name | Name of the learning object in LP |
| Content provider | Source or Provider of the content |
| Content format type | Format of the content |
| Content language | Language in which the content is available |
| Duration | Length of the content |
| Content play clicks | Total number of play clicks on the content |
| Total share | Total number of times the content was shared |
| Total recommendations | Total number of times the content was recommended |
| Total bookmarks | Total number of bookmark clicks on the content |
| Total add to calendar | Total number of times the content was added to calendar |
VL user activity
| Column name | Description |
|---|---|
| Date | The date when the activity or interaction occurred |
| Home featured set clicks | Total number of clicks on home page featured content sets |
| Add to calendar save clicks | Total add to calendar save button clicks |
| Add to calendar views | Total views of add to calendar |
| Copilot button clicks | Total number of clicks on the copilot button |
| Create collection clicks | Total number of clicks to create learning collection |
| Search filter provider clicks | Total number of clicks on provider filters during search |
| Search filter duration clicks | Total number of clicks on duration filters during search |
| Search filter types clicks | Total number of clicks on types filters during search |
FAQ
These are answers to some frequently asked questions on reporting in Viva Learning.
Why does Viva Learning collect telemetry data?
To provide usage insights of Viva Learning to organizations.
Does Viva Learning capture any personally identifiable information (PII)?
We don't collect any PII data. The data collected for these reports can't be directly linked to a user or device.
How does Viva Learning keep customers’ data safe?
Data is transmitted using SSL and access is highly restricted. Only Microsoft personnel who can demonstrate a valid business need (for example, to a product team to fix an issue) can access this.
Does Viva Learning follow GDPR guidelines for telemetry?
Yes, we follow GDPR guidelines for storing telemetry data
How often is data refreshed?
Daily Active Users (DAU) report data is updated daily. Data for all other reports is updated monthly in the GMT time zone.