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Percent of machines exceeded firmware max retry limit from ESRT

Description

Percent of machines having successful installation that attempted to install a firmware and has exceeded the firmware max retry limit (defaults to 3).

The measure aggregates telemetry from a 28-day sliding window into a ratio of machines that hit max retry over machines that had an install event.

Many firmware that fail this measure are not abiding by the contract where the ESRT LastAttemptStatus field is not reporting a failure code as the ESRT version reported is the same as the previous version on the machine, prior to install.

Section 3 of this document provides basic validation scenarios to ensure that the firmware implementation meets this requirement.

Measure attributes

Attribute Value
Audience Retail and Insider
Time period 28 day sliding window
Measurement criteria Aggregation of machines
Minimum instances 170
Passing criteria <= 5%
Measure ID 23260704

Calculation

number of machines that installed a firmware that hit max retry limit /

number of machines that received a driver install event for a firmware device