LINE_AGENTSPECIFIC message
The TAPI LINE_AGENTSPECIFIC message is sent when the status of an ACD agent changes on a line the application currently has open. The application can invoke lineGetAgentStatus to determine the current status of the agent.
Parameters
-
hDevice
-
The application's handle to the line device.
-
dwCallbackInstance
-
The callback instance supplied when opening the call's line.
-
dwParam1
-
The index into the array of handler extension identifiers in the LINEAGENTCAPS structure of the handler extension with which the message is associated.
-
dwParam2
-
Specific to the handler extension. Generally, this value is used to cause the application to invoke a lineAgentSpecific function to fetch further details about the message.
-
dwParam3
-
Specific to the handler extension.
Return value
No return value.
Remarks
The LINE_AGENTSPECIFIC message is not sent to applications that support older versions of TAPI.
Requirements
Requirement | Value |
---|---|
TAPI version |
Requires TAPI 2.0 or later |
Header |
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