LINE_AGENTSTATUS message
The TAPI LINE_AGENTSTATUS message is sent when the status of an ACD agent changes on a line the application currently has open. The application can invoke lineGetAgentStatus to determine the current status of the agent.
Parameters
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hDevice
-
The application's handle to the line device on which the agent status has changed.
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dwCallbackInstance
-
The callback instance supplied when opening the call's line.
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dwParam1
-
Identifier of the address on the line on which the agent status changed. An address identifier is permanently associated with an address; the identifier remains constant across operating system upgrades.
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dwParam2
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Specifies the agent status that has changed; can be a combination of LINEAGENTSTATUS_ constants.
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dwParam3
-
If dwParam2 includes the LINEAGENTSTATUS_STATE bit, then dwParam3 indicates the new value of the dwState member in LINEAGENTSTATUS. Otherwise, this parameter is set to zero.
Return value
No return value.
Remarks
The LINE_AGENTSTATUS message is not sent to applications that support older versions of TAPI.
Requirements
Requirement | Value |
---|---|
TAPI version |
Requires TAPI 2.0 or later |
Header |
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