ITQueueEvent interface (tapi3cc.h)

The ITQueueEvent interface contains methods that retrieve the description of Automatic Call Distribution (ACD) queue events. When the application's implementation of the ITTAPIEventNotification::Event method indicates a TAPI_EVENT equal to TE_QUEUE, the method's pEvent parameter is an IDispatch pointer for the ITQueueEvent interface. The methods of this interface can be used to retrieve information concerning a queue event that has occurred.

Note  You must call the ITTAPI::put_EventFilter method and set an event filter mask that includes the TE_QUEUE event to enable reception of ACD queue events. If you do not call ITTAPI::put_EventFilter, your application will not receive any events. For more information, see the Events overview.

 

Inheritance

The ITQueueEvent interface inherits from the IDispatch interface. ITQueueEvent also has these types of members:

Methods

The ITQueueEvent interface has these methods.

ITQueueEvent::get_Event The ITQueueEvent::get_Event method (tapi3cc.h) gets the descriptor of the event that occurred.
ITQueueEvent::get_Queue The ITQueueEvent::get_Queue method (tapi3cc.h) gets a pointer to the queue on which the event occurred.

Requirements

Requirement	Value
Target Platform	Windows
Header	tapi3cc.h (include Tapi3.h)

See also

ACDQUEUE_EVENT

IDispatch

ITQueue

ITTAPIEventNotification::Event

Register Events code snippet

TAPI_EVENT