Windows 11, version 22H2 known issues and notifications

Find information on known issues and the status of the Windows 11, version 22H2 rollout. For immediate help with Windows update issues, click here if you are using a Windows device to open the Get Help app or go to Follow @WindowsUpdate on X (formerly Twitter) for Windows release health updates. If you are an IT administrator and want to programmatically get information from this page, use the Windows Updates API in Microsoft Graph.

Current status as of September 26, 2023

Microsoft is delivering a new wave of continuous innovation to eligible Windows 11, version 22H2 devices with new experiences and AI capabilities. You can access these experiences as soon as they’re ready for your device by navigating to Settings > Windows Update and turning on the toggle to Get the latest updates as soon as they're available.  

Note: To see the toggle, you must be using a Home or Pro device running Windows 11, version 22H2 with all the latest updates installed. The toggle won't be enabled for devices managed by an organization unless the IT department has enabled optional updates (including CFRs) using policy. 

Known issues

See open issues, content updated in the last 30 days, and information on safeguard holds. To find a specific issue, use the search function on your browser (CTRL + F for Microsoft Edge).

SummaryOriginating updateStatusLast updated
Compatibility issues with Intel Smart Sound Technology drivers and Windows 11
Windows 11 devices with the affected Intel SST driver might receive an error with a blue screen.

Resolved External
15:20 PT
The February 2024 security update might fail to install
Some users reported the update’s download stops at 96% and fails to install on Windows 11 versions 22H2 and 23H2.
OS Build 22621.3155
17:32 PT
BitLocker might incorrectly receive a 65000 error in MDMs
"Requires Device Encryption" might incorrectly report as an error in some managed environments.

10:06 PT

Issue details

February 2024

The February 2024 security update might fail to install

StatusOriginating updateHistory
Resolved KB5035853OS Build 22621.3155
Resolved: 2024-03-12, 10:00 PT
Opened: 2024-02-26, 12:58 PT

Windows 11 devices attempting to install the February 2024 security update, released February 13, 2024 (KB5034765), and the non-security preview update, released February 29, 2024 (KB5034848), might face issues during the update process. The installation might fail when the update's download reaches 96% of completion, and the device might roll back to the previous update installed.

Resulting from this error, the following message might be displayed:

  • ​“Something didn’t go as planned. No need to worry – undoing changes. Please keep your computer on”.

This issue might be reflected in the Windows Event Viewer with error code ‘0x800F0922’.

Resolution: This issue was resolved in updates released March 12, 2024 (KB5035853) and later. We recommend you install the latest security update for your device. It contains important improvements and issue resolutions, including this one.

If you are using an update released before March 12, 2024, and have this issue, you can resolve it by applying the workaround listed below.


This issue can be prevented by deleting the hidden folder C:\$WinREAgent. A restart might be required. After following these steps, installing the February 2024 security update should succeed.  

Below are two possible ways to delete the C:\$WinREAgent folder.

1) Manually delete the folder: To delete a hidden folder in Windows 11, you need to first make the folder visible and then delete it.

  1. Open File Explorer from the Taskbar, or by pressing Windows key + E.
  2. ​Click on the three-dotted icon and select Options.
  3. ​Go to the View tab and select the Show hidden files, folders, and drives option. Click the OK button to save the change.
  4. ​Now, you should be able to see the hidden folder C:\$WinREAgent in File Explorer. Right-click the hidden folder C:\$WinREAgent and select Delete.

2) Run a script to delete the folder:

  1. ​Open the start menu and type command prompt.
  2. ​From the results displayed at the right side of the start menu, select ‘Run as administrator’.
  3. ​On the command prompt, type the command rd /s /q "C:\$WinREAgent" and press enter.
  4. ​If no message is displayed, it means the command has succeeded and the folder has been deleted. You can proceed to close the command prompt window.
    1. ​Note that a message is only displayed if an error was encountered. In this case, we recommend deleting the folder manually.

Affected platforms:

  • ​Client: Windows 11, version 23H2; Windows 11, version 22H2
  • ​Server: None

October 2023

BitLocker might incorrectly receive a 65000 error in MDMs

StatusOriginating updateHistory

Last updated: 2023-10-31, 10:06 PT
Opened: 2023-10-09, 14:51 PT

Using the FixedDrivesEncryptionType or SystemDrivesEncryptionType policy settings in the BitLocker configuration service provider (CSP) node in mobile device management (MDM) apps might incorrectly show a 65000 error in the "Require Device Encryption" setting for some devices in your environment. Affected environments are those with the “Enforce drive encryption type on operating system drives” or "Enforce drive encryption on fixed drives" policies set to enabled and selecting either "full encryption" or "used space only". Microsoft Intune is affected by this issue but third-party MDMs might also pe affected. Important: This issue is a reporting issue only and does not affect drive encryption or the reporting of other issues on the device, including other BitLocker issues.

Workaround: To mitigate this issue in Microsoft Intune, you can set the “Enforce drive encryption type on operating system drives” or "Enforce drive encryption on fixed drives" policies to not configured.

Next steps: We are working on a resolution and will provide an update in an upcoming release.

Affected platforms:

  • ​Client: Windows 11, version 23H2; Windows 11, version 22H2; Windows 10, version 22H2; Windows 11, version 21H2; Windows 10, version 21H2; Windows 10 Enterprise LTSC 2019
  • ​Server: None

November 2021

Compatibility issues with Intel Smart Sound Technology drivers and Windows 11

StatusOriginating updateHistory
Resolved ExternalN/A

Last updated: 2024-04-12, 15:20 PT
Opened: 2021-11-15, 16:40 PT

Intel and Microsoft have found incompatibility issues with certain versions of drivers for Intel Smart Sound Technology (Intel SST) on Intel 11th Gen Core processors and Windows 11. Windows 11 devices with the affected Intel SST driver might receive an error with a blue screen. The affected driver is named Intel® Smart Sound Technology (Intel® SST) Audio Controller under System Devices in Device Manager and is found with the file name 'IntcAudioBus.sys'. If this file is version or, this issue can occur.

Only devices with both an Intel 11th Gen Core processors and an Intel SST driver version of or are affected by this issue.

To safeguard your upgrade experience, we have applied a compatibility hold on Windows 10 devices which have Intel SST driver versions or This will prevent those devices from being offered any version of Windows 11. If your organization is using Update Compliance, the safeguard IDs are:

  • ​Windows 11, version 21H2: 36899911
  • ​Windows 11, version 22H2: 41291788
  • ​Windows 11, version 23H2: 49561482

Resolution: Devices which are encountering this issue will need to install newer versions of the Intel® SST Audio Controller drivers prior to updating to Windows 11. The issue is resolved by updating the Intel® Smart Sound Technology drivers to version and later, or and later. Please note that later versions of this driver might refer to only the last part of the version number. For the purpose of addressing this issue, 10.30.x versions are not newer than 10.29.x versions.

For most users, updated drivers can be installed via Windows update by checking for Windows updates on your device. This is the preferred method of installing these and other drivers. If your device still encounters this safeguard hold 48 hours after updating your drivers, it's possible drivers for this Audio Controller haven't been developed for your specific device hardware configuration. In this case, you will need to contact your device manufacturer (OEM) for more information on the necessary drivers. Microsoft works to make the latest compatible drivers available under Windows Update whenever developers have released them.

IT admins in organizations where devices are managed can refer to the following resources to deploy drivers using one of these tools:

Once you have updated to a compatible version of the Intel® Smart Sound Technology drivers, you should be able to upgrade to Windows 11. Please note, if there are no other safeguards that affect your device, it can take up to 48 hours before the upgrade to Windows 11 is offered. We recommend that you do not attempt to manually upgrade using the 'Update now' button or the Media Creation Tool until you have performed the necessary driver updates.

Affected platforms:

  • ​Client: Windows 11, version 23H2, Windows 11, version 22H2; Windows 11, version 21H2

Report a problem with Windows updates

To report an issue to Microsoft at any time, use the Feedback Hub app. To learn more, see Send feedback to Microsoft with the Feedback Hub app.

Need help with Windows updates?

Search, browse, or ask a question on the Microsoft Support Community. If you are an IT pro supporting an organization, visit Windows release health on the Microsoft 365 admin center for additional details.

For direct help with your home PC, use the Get Help app in Windows or contact Microsoft Support. Organizations can request immediate support through Support for business.

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