Windows 11, version 23H2 known issues and notifications
Find information on known issues and the status of the Windows 11, version 23H2 rollout. For immediate help with Windows update issues, click here if you are using a Windows device to open the Get Help app or go to support.microsoft.com. Follow @WindowsUpdate on X (formerly Twitter) for Windows release health updates. If you are an IT administrator and want to programmatically get information from this page, use the Windows Updates API in Microsoft Graph.
Known issues
Summary | Originating update | Status | Last updated |
---|---|---|---|
VPN connections might fail after installing the April 2024 security update We are investigating user reports, and we will provide more information in the coming days | OS Build 22621.3447 KB5036893 2024-04-09 | Resolved KB5037771 | 2024-05-14 10:02 PT |
Edge updates might cause Microsoft Copilot app to show up in Installed apps Edge updates might install a new package and users might see Microsoft Copilot app among the device's Installed apps | N/A | Mitigated | 2024-05-06 12:32 PT |
Issue details
April 2024
VPN connections might fail after installing the April 2024 security update
Status | Originating update | History |
---|---|---|
Resolved KB5037771 | OS Build 22621.3447 KB5036893 2024-04-09 | Resolved: 2024-05-14, 10:00 PT Opened: 2024-04-30, 20:15 PT |
Windows devices might face VPN connection failures after installing the April 2024 security update (KB5036893) or the April 2024 non-security preview update.
Resolution: This issue was resolved by Windows updates released May 14, 2024 (KB5037771), and later. We recommend you install the latest security update for your device. It contains important improvements and issue resolutions, including this one.
Affected platforms:
Client: Windows 11, version 23H2; Windows 11, version 22H2, Windows 11, version 21H2, Windows 10, version 22H2, Windows 10, version 21H2.
Server: Windows Server 2022, Windows Server 2019, Windows Server 2016, Windows Server 2012 R2, Windows Server 2012, Windows Server 2008 R2, Windows Server 2008.
Edge updates might cause Microsoft Copilot app to show up in Installed apps
Status | Originating update | History |
---|---|---|
Mitigated | N/A | Last updated: 2024-05-06, 12:32 PT Opened: 2024-04-16, 18:23 PT |
Updates to Edge browser version 123.0.2420.65, released on March 28, 2024 and later, might incorrectly install a new package (MSIX) called ‘Microsoft chat provider for Copilot in Windows’ on Windows devices. Resulting from this, the Microsoft Copilot app might appear in the Installed apps in Settings menu.
It is important to note that the Microsoft chat provider for Copilot in Windows does not execute any code or process, and does not acquire, analyze, or transmit device or environment data in any capacity.
This package is intended to prepare some Windows devices for future Windows Copilot enablement and is not intended for all devices. Although the component installed as part of this issue can cause the Microsoft Copilot app to be shown as part of the Installed apps, this component does not fully install or enable Microsoft Copilot.
As part of the upcoming resolution of this issue, the chat provider for Copilot in Windows component will be removed from devices where Microsoft Copilot is not intended to be enabled or installed. This includes most Windows Server devices.
Note: Edge browser version 124.0.2478.51, released on April 18, 2024, contains a change by which the chat provider for Copilot in Windows will not continue to be installed on every device.
Resolution: This issue is now resolved with Edge browser updates released on April 26, 2024. Edge version 124.0.2478.67 removes the package ‘Microsoft chat provider for Copilot in Windows’ from all servers affected by this issue. The ‘Microsoft Copilot’ entry will not show in the Installed apps list in the Settings menu once the Edge browser is updated. An upcoming version of Microsoft Edge is expected to remove or adjust the installation of this component on specific client devices.
Workaround: IT administrators can refer to the workaround documented in the Windows release health section in Microsoft 365 admin center or request help through Support for business.
Affected platforms:
Client: Windows 11, version 23H2, Windows 11, version 22H2, Windows 11, version 21H2, Windows 10, version 22H2
Server: Windows Server 2022
Report a problem with Windows updates
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