LINEAGENTSESSIONSTATE_ Constants
The LINEAGENTSESSIONSTATE_ constants describe various agent session states.
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LINEAGENTSESSIONSTATE_BUSYONCALL
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The agent is busy handling a call.
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LINEAGENTSESSIONSTATE_BUSYWRAPUP
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The agent is busy handling the wrap-up of the call.
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LINEAGENTSESSIONSTATE_ENDED
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The agent session has ended.
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LINEAGENTSESSIONSTATE_NOTREADY
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The agent is logged in, but occupied with a task other than serving a call (such as on a break). No additional calls should be routed to the agent.
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LINEAGENTSESSIONSTATE_READY
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The agent is ready to accept calls.
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LINEAGENTSESSIONSTATE_RELEASED
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The agent session has been released.
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Requirements
| Requirement | Value |
|---|---|
| TAPI version |
Requires TAPI 2.2 |
| Header |
|