ITAgentSession::get_TotalWrapUpTime method (tapi3cc.h)

The get_TotalWrapUpTime method gets the number of seconds spent on ACD call wrap-up (after-call work) during this agent session (by this agent).

Syntax

HRESULT get_TotalWrapUpTime(
  [out] long *plWrapUpTime
);

[out] plWrapUpTime

Pointer to total wrap-up time.

This method can return one of these values.

Return code	Description
S_OK	Method succeeded.
E_OUTOFMEMORY	Insufficient memory exists to perform the operation.
E_POINTER	The plWrapUpTime parameter is not a valid pointer.
LINEERR_	See lineGetAgentSessionInfo for error codes returned from this TAPI 2.1 function.
TAPI_E_TIMEOUT	The operation failed because the TAPI 3 DLL timed it out. The timeout interval is two minutes.

This method wraps the TAPI 2.1 lineGetAgentSessionInfo function.