Microsoft Invest - Resubmit creatives for Google ad manager auditing

You may receive a rejection reason directly from Google's API if your creative is rejected by Google Ad Manager. You can easily resubmit your rejected creative to Google Ad Manager so that it can be re-audited.

Find the reason that was provided using the table within Google Ad Manager Disapproval Reasons. Once you have an understanding of the issue that Google Ad Manager found, review your creative and its settings to confirm the validity of Google's rejection reason.

Note

Creatives can have a Google Ad Manager audit status of "pending" for an indefinite period. Because Microsoft Advertising is not performing the Google Ad Manager audit, we can't guarantee a turnaround time on Google Ad Manager audit statuses. For any issues related to the Google Ad Manager audit, contact Google Ad Manager.

  1. If your creative does not comply with Google's Ad Exchange Policies, revise your creative to meet the necessary requirements. Revision could involve modifying the creative file itself or changing settings associated with your creative. For API users, it could also involve using the Creative Service. For more information, see the Recommendation column in the table within Google Ad Manager Disapproval Reasons.

  2. Resubmit your creative for audit.

    This will automatically trigger a resubmission for Google Ad Manager audit, so there's no need to file a support ticket asking for reaudit. Within 24 hours of resubmitting, a revised Google Ad Manager status should be presented to you. If it fails again, repeat these steps. If your Google Ad Manager audit continues to fail, work with Google Ad Manager to resolve the issue.