Share via

2 Different school emails that both work for one account

D'Souza, Liam 0 Reputation points
2023-01-11T16:42:40.9266667+00:00

I have two different school emails that both get sent to the same address. I used one of them to take a certification exam yesterday and can no longer access the certificate on Microsoft's website as when I sign in, it automatically gets sent to the other email (not the one I used when signing up for the exam). This has made it so that I cannot see my certificate even though I got the email confirmation of it.

Office
Office
A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.
1,733 questions
0 comments

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. Emi Zhang-MSFT 25,706 Reputation points Microsoft Vendor
    2023-01-12T07:11:01.7933333+00:00

    Hi @D'Souza, Liam,

    I suggest you post this issue to Microsoft Certification support forum:

    https://trainingsupport.microsoft.com/en-us/mcp/forum

    The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thank you for your understanding.

    If the response is helpful, please click "Accept Answer" and upvote it.

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

    0 comments

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.