Android devices losing WiFi Settings after enrolling and connecting.

Question

We have a problem with several Android devices losing their WiFi settings the first time they connect to WiFi after enrollment.

These are all newer devices running Android 13. Most are Samsung but a couple of Lenovo devices as well.

All are enrolled as Corporate Owned Shared devices in Intune MDM.

They retain their certificates and seem to receive the settings find from Intune. It's just after they connect the first time to WiFi they lose their MAC randomization settings which we disable in our environment and the domain settings for the certificate.

Has anyone seen anything like this with MDM before?

Answer 1

@StJohn Lennox-Kerr, Thanks for posting in Q&A.

For your issue, before going on, I would like to confirm something:

1. Was the WiFi profile deployed via Intune? or we connect manually when we enroll the device?
2. For the device enrolled method, was it Corporate-owned dedicated device with Azure AD shared mode?
3. I notice you disable the setting in the environment. Could you get a screen shot let us know how we disable it?

Please confirm the above information and if there's anything unclear, feel free to let us know.

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