How do I get Microsoft Clarity to collect data on file downloads from our website?

Question

Our organization recently transitioned from Google to 365 and I need to track file downloads from our website. I do not see where Clarity captures that information. How do I get that information?

Answer 1

Hi Anderson,

To track file downloads from your website using Microsoft Clarity, follow these steps:

1. Set Up Microsoft Clarity:
   • Make sure that Microsoft Clarity is properly set up and integrated with your website. You can find detailed instructions on the Microsoft Clarity website.
2. Use Event Tracking:
   • Microsoft Clarity allows you to set up event tracking to monitor specific interactions on your website, including file downloads. You can configure event tracking to capture when users download files.
3. Add Event Tracking Code:
   • Identify the links or buttons on your website that trigger file downloads. Add the Clarity event tracking code to these elements to capture download events.

Example code for tracking a download link:

<a href="/path/to/your/file.pdf" onclick="clarity('track', 'Download', { 'file': 'file.pdf' });">Download PDF</a>

Adjust the code according to your website's structure and the specific file download links.

4. Check Clarity Dashboard:
   • After implementing the event tracking, visit the Clarity dashboard. You should see data related to file downloads under the events section.

Remember to replace "/path/to/your/file.pdf" with the actual path to your files and adjust the code accordingly. If you encounter any issues or need further clarification, feel free to ask for assistance.

Note:

Please ensure compliance with privacy and data protection regulations when implementing tracking solutions.

I hope this helps! Let me know if you have any more questions or if there's anything else I can assist you with.